This product is hand-crafted and made-to-order based on your specific preferences for fabric and colour. Therefore, we don't offer refunds or exchanges once the order has been placed.
Lead times of 8 to 12 weeks are standard for made-to-order items as we don't hold stock of these items due to individualised nature of the product, such as the choice of fabrics and surface finishes.
Please note that the estimated lead time provided is not binding and cannot be guaranteed as factors beyond our control may arise i.e shipping delays, customs delays, or other external logistics.
We recommend that you measure your space and consider access to your property ahead of ordering to ensure that we are able to deliver your item. Made-to-order products are custom-made and are therefore not eligible to be returned due to a change of mind.
For inquiries about alternative configurations or further details about this item, please don't hesitate to get in touch with us.
